Guideline 3 Management Styles book activities

Activity 2. Vocabulary and Reading

Page 67 Listening

A.   Listen to the first part or the interview.  Which two factors influence the managerial function today, and what are the two examples that Laurie gives of these factors?

1.    The ability to manage in an increasingly competitive, volatile, changing, business environment. Recognition of the individual person within the work organization, diverse workforce, importance of non-verbal communications and international human resource management

Example: BRICK

2.    Manager today has to manage with an increasing rate of technical change, interact with staff who may not be at the same desk, may not work together, may not be in the same building, may not even be in the same location and may not even be in the same country.

Example: INFORMATION COMMUNICATIONS TECHNOLOGY, ICT

 

B.   Listen to the second part. Which six managerial philosophies does Laurie mention?

 

1.    Consideration, respect and trust: most people respond according to the way they are treated.

2.    Recognition and credit: people can be praised to success

3.    Involvement and availability: take an interest in your staff

4.    A sense of justice: treat people fairly, but according to merit

5.    Positive action on an individual basis: If colleagues are working in a team and one or two colleagues need to be criticised

6.    Emphasis on end results: The ends do not always fully justify the means, but wherever possible, place emphasis on not time-keeping, or what people appear to be doing, but the level of performance actually achieved.

 

C.   Listen to the final part and complete these extracts

 

…some managers believe in the need for direction and control through an organized system of central control, formal organization structure, system of routine, and the belief that it´s natural for people to try to get away with what they can…

 

Other managers believe in the integration of individual and organizational goals and that people can be committed to the goals of the organization, in which case they will exercise self- direction and self-control.

 

Page 68 and 69 Reading

 

Exercise B page 145

 

Jim Buckmaster

 

1.    Think most meetings are a waste of time.

(T), he doesn’t like closed- door meetings because they always mean something bad are going to happen.

 

2.    Are good at making decisions quickly and firmly: (F)

3.    Want people to know is the boss: (F) We do have a kierarchy, but personally doesn’t like trying to impose him will on someone else or tying to hold it out that your position of authority

 

4.    Think artificial deadlines are stressful: (T) He doesn’t think that artificial deadlines are a good idea, they just create stress where it is not needed

 

 

5.    Believe in hiring the best staff they can: (T) … we are also very careful in hiring people who are a talented and self - motivated.

 

6.    Think their staff feel happy working there: (T) People feel good about coming to work, because there don’t have non-traditional philosophy- it is very public- good centric.

 

Exercise C page 67 and 145

Anna Wintour	Jim Buckmaster
She is very driven by what she does	He isn’t authoritarian but he put in a position of authority
She needs to the people know that she is the boss	He doesn’t like create stress in him employees
She always take The decisions	He doesn’t like trying to impose him
She is intimidating , she is not a person who´s going to show you her emotions	He likes that employees are feel good  in her company, that the people feel good about coming to work
	He always find that it is just a matter of letting them do their work
	He doesn’t like closed – door meeting
She likes the closed -  door meeting

 

Exercise D page 67

 

Which of these adjective so you think describe Anna Wintour

·         Demanding

·         Perfectionist

·         Ruthless

 

 

 

 

Exercise E pag 67

 

Match the adjectives in the box to the definitions below

 

1.    Not caring if you have to harm others to get what you want (RUTHLESS)

2.    Not satisfied with anything unless it is exactly right ( PERFECTIONIST)

3.    Having a natural ability to do something well (TALENTED)

4.    Wanting to achieve something by themselves  (SELF – MOTIVATED)

5.    Against forcing people to obey strict rules ( ANTI – AUTHORITARIAN)

6.    Friendly and easy to talk to (APPROACHABLE)

7.    Expecting a lot of time and effort from others (DEMANDING)

8.    Liable to suddenly become angry ( VOLATILE )

 

Exercise F pag 67

 

At my last company, the managers were remote and not at all APPROACHABLE they were hard to get to know. The only one who showed any emotion was the CEO, who had a VOLATILE temper. He was completely ruthless and didn´t care about his staff at all. He acted like a dictator. He had a ANTI – AUTHORITARIAN management style, insisting that everything was exactly right. He was also very demanding, making us work really unsociable hours. In my new company, the managers are good communicators, decision - making is open and transparent and the style is APPROACHABLE Management is by consensus. All the staff are TALENTED and experts in their own fields. They are SELF - MOTIVATED and trusted to work without supervision.

 

 

Exercise A page 78

 

1.    They should have changed the team leader

Did they change the team leader?   (NO)

 

2.    Alicia needn´t have spent so much time on the report.

Did Alicia spend too much time on the report? (YES)

 

3.    They could have prepared better if they´d had more time.

Did they prepare as well as they wanted to? (NO)

 

4.    The team would have been stranger without him

Was the team as strong as it could be?  (NO)

 

5.    The team may have made a decision by now

Has the team made a decision yet? (NOT SURE)

 

6.    Carlos shouldn´t have spent all the budget on one team -  building course

Did Carlos spend all the budget on one team- building course? (YES)

 

7.    The Chairman couldn’t have prepared properly, as we lost the contract

Did the chairman do enough preparation? (NO)

 

8.    I´ve lost my memory stick. I must have dropped it somewhere

Did I drop my memory stick somewhere? (YES)

 

 

Exercise B page 78

 

1.    It’s too late to sign the contract. You must have done it last week : OK

 

2.    I´m a bit angry. You would have told me you had invited the entire team for dinner / you should have told me you had invited the entire team for dinner

 

3.    His behavior yesterday could have ruined all the team spirit we have built up: OK

 

4.    They bought the shares when they were cheap and sold them at their peak, so they needn´t have made a lot of money: OK

 

5.    Simone wasn´t at the meeting. She might have been delayed at the airport / She could have been delayed at the airport

 

6.    You couldn’t have booked a place on the June course because it was completely full: OK

 

7.    She’s made a lot of mistakes. She should have been very careless / She must have been very careless

 

8.    Abi was inspirational and a motivator. We must have made her team leader: OK

 

Activity 3. Speaking and writing

 

Task

 

2.    Rang the four candidates in terms of their suitability for the position of project Manager

1. Manager 2: Eduardo

2. Manager 4: Martina

3. Manager 1: Ruth

4. Manager 3: Kazuo

 

Project Manager

https://plus.google.com/events/clssj171g1aon5j4orj6aitvudo

Report

Introduction

This year our company open a new branch in downtown, is necessary to hire a person that can doing the activities designed for the job.

Now are going to talk about the activities that the job needed. For this work is necessary to have an approachable person, because he have near relation with the employees. He should have an excellent interpersonal skill

Human resources did a big selection for curriculum vitae but only four people pass all testing.

And finally only one person obtains the job.

A list of selected people is:

 

Name	Area	Strengths	Personality
Ruth	Sales Manager, Central Europe	Leadership, achieving targets	A workaholic, tough, fair, ambitious, I like new challenges
Eduardo	Manager, New business	Organised, good listener, excellent interpersonal skills	Warm, Understanding, very important to be liked by my team
Kazuo	Manager, Business Support Unit	Organising ability, getting the job done, loyalty to the company	Quiet, determined, focused on results
Martina	Manager, IT Department	Organising, leading teams, motivating, getting the job done	Tenacious, demanding, tough on the outside but soft inside

 

Recommendation

I want to inform us that the person who was admitted into this vacancy is Mr Eduardo, because he passes all the tests assigned besides having a leaf of irreproachable Curriculum Vitae. And he expires with all the requirements.

Finally I want to be grateful for your time and your whole preparation that your take to work with our company.

And we wait to be able to have your presence in a future in our company. Thanks a lot.